3 Messages
Switched from Xfinity to NOW service, but cannot view final Xfinity bill
I just switched to the NOW service and have been charged for the final (hopefully) regular Xfinity payment. But I no longer have access to my older Xfinity account and so cannot view the bill or charge details. How can I get a copy of that final bill?
Accepted Solution
XfinityMartyR
Official Employee
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2K Messages
1 month ago
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XfinityFrank
Official Employee
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1.3K Messages
1 month ago
Hi there, @user_gye000! Thanks for reaching out to us here on the Community Forum! Even after disconnection, you would receive an email with your final bill information. If the charge you just received was the balance from before your disconnection, you would likely have a final bill coming. We can check on that for you.
Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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