Visitor
•
1 Message
Technician charge
I'm being charged for a technician visit for an issue caused by an out of date node that was scheduled for replacement. I would like to get this removed. Thank you!
Visitor
•
1 Message
I'm being charged for a technician visit for an issue caused by an out of date node that was scheduled for replacement. I would like to get this removed. Thank you!
XfinityChelseaB
Official Employee
•
1.8K Messages
8 days ago
Hello @user_7xh9z5, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
0
0