Visitor
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1 Message
The worst company - scam
The employees of company tells you one thing to trick you and month after they will bill you extra.
I had the fastest internet for 85 USD for years. One day they started increasing my bill, I contacted them they gave me credit back and said it will not happen, of course next month the same story. It was repeating few times. Then one of the employee told me if I sign the new contract he will keep it 87 usd per month for another year or two. I said ok. I got first month bill 87 USD. The next month 123 USD then next moth 128 USD Increasing the fees
I am definitely looking for different internet provider, I will not support scammers.
XfinityFrank
Official Employee
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1.7K Messages
2 months ago
Hi there, @user_9j3kag! Thanks for reaching out to us here on the Community Forum. We can check into your billing and figure out what occurred with your rate. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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