This is The Worst Scam company Ever

new to Xfinity new something was off I confirmed for 15+ times that my bill will be $41 in person store and online 3 times I made sure to screenshot to show proof talked to Tejas on April 28th and Sagar on April 29th confirming many many many times my bill will be $41. Then I contacted support again on may 6th chatting with Ameer because my bill still says a different amount they now say the discount has to wait to set in in 2 months I made sure to confirm so many times what my bill will be in person and through text support this is extremely shady and most likely will cancel and return device.

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XfinityOrlandoM

Official Employee

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3.3K Messages

15 hours ago

@user_dcagrc

Thanks for reaching out to us, we do apologize for any inconvenience you're having with your billing.

To clarify is this with your residential services or are you referring to the Xfinity mobile services?

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user_dcagrc

Visitor

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2 Messages

300mbps plan internet also comes with phone data

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15 hours ago

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XfinityOrlandoM

Official Employee

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3.3K Messages

@user_dcagrc

Thanks for clarifying, I'll be happy to take a deeper look at your account to get everything clarified for you.

Go ahead and send me a direct message including your first and last name and complete service address

Here's the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

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15 hours ago

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user_dcagrc

This is The Worst Scam company Ever

XfinityOrlandoM

user_dcagrc

XfinityOrlandoM

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