Trying g for weeks to talk to a live customer support person

Questions that only a live person understands and can handle.

Responses

XfinityGabriel

Official Employee

•

2.2K Messages

7 months ago

user_7b5943, Welcome to the XFINITY forums page! Thanks for taking the time to reach out. I can understand the importance of wanting to speak to a live person. I am so sorry to learn about this experience with trying to talk to a live person. You've come to the right place. We are a team of dedicated specialists who are happy to help with any XFINITY service questions or concerns. How can we be of service today?

2

0

U

user_twgycj

3 Messages

My plan and billing did not change as was done a few weeks ago

This reply has been converted into a post

3 months ago

0

U

user_twgycj

3 Messages

Need to speak with a REAL person not wasting 3 hours on stupid phone system loops

3 months ago

0

Billing

user_7b5943

Trying g for weeks to talk to a live customer support person

XfinityGabriel

user_twgycj

user_twgycj

New to the Community?