1 Message
Trying to make a payment
Hello, I’m about to have my service cut off because of an issue with my card that my bank does not even understand. I am trying to pay my balance but it is declining every attempt from every different card. I just need to speak to a representative and get this figured out, thanks.
EG
Expert
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109.9K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityChelseaB
Official Employee
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1.6K Messages
1 month ago
Hello @user_cc72cv, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. We can't take payments over this platform, but here are links to help show you all the ways you can pay your bill:
Call in and make a payment through IVR
Pay Your Bill Online
How to pay your Xfinity bill online
Pay your bill using the Xfinity app
Or you can visit an Xfinity Retail Store to pay using one of our Xfinity Self-Service Kiosks, which accept the payment methods listed above, plus cash and traveler's checks.
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