Visitor

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1 Message

Wednesday, July 9th, 2025

Trying to Pay My Bill [Edited]

I am trying to pay my bill.  My credit card number changed.

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Official Employee

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1.2K Messages

1 month ago

Good afternoon @user_rjaxk3. If you head over to https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments, that will walk you through the steps on how to update your payment method. Let us know if you run into any trouble.

Regular Visitor

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6 Messages

i dread having to pay my [Edited: "Language"] comcast bill.  get an 'error' message, try again, the same, 'we are working on it', no , they're not.  can no longer speak to an agent, only ai.  completely circular and i hate [Edited: "Language"] comcast.  what  is the alternative to comcast?

(edited)

Official Employee

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349 Messages

Hello @peggyn, are you using the Xfinity app when you get the error message to try again, or online? I have also attached an article on how to make a payment on your Xfinity account

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