Unable to setup Autopay

I am unable to setup Autopay. Not able to pay my bill but get notifications that payment is due. You got the worst application and customer service ever.

Responses

EG

Expert

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109.9K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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U

user_y6yk4g

2 Messages

Thank you. But with this poor service and customer care, it's so frustrating

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3 months ago

0

XfinityThomasD

Official Employee

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1.2K Messages

3 months ago

user_y6yk4g With the app giving issues, have you tried to also make a payment from our website? Are you receiving an error message when trying to access your payment preferences?

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user_y6yk4g

Unable to setup Autopay

EG

user_y6yk4g

XfinityThomasD

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