MICHAELM2's profile

Visitor

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15 Messages

Tuesday, January 21st, 2025 12:38 AM

why the [Edit: Language] is the prices for excising customers keep going up every year when newer customers have it way better?

Why are the prices constantly going up every year this is ridiculous, and you wonder why customers are leaving for Amazon Fire Stick or Roku you really need to lower your [Edit: Language] prices asap it makes no [Edit: Language] sense I'm paying $232 a month on my bill and I'm not even getting pay per view or have prescribed cable channels every freaking year the prices just keep climbing I've been an outstanding customer with comcast and a gold one at that with the situation going on with these ridiculous price hikes it just might make me want to leave for amazon or Roku I know companies need money but I'm not [PII] I'm on a fixed income you people need to understand these are hard time and jacking up prices like this isn't helping one bit have some common sense and lower your prices if you want customers back 

Official Employee

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2K Messages

3 months ago

 

MICHAELM2 Thanks for reaching out to us today, and providing your feedback. For years, we’ve made strategic investments to fund the nation’s largest network upgrades and ensure we’re meeting our customers' current and future needs. We’re constantly innovating to make our network smarter, faster and more reliable and, sometimes, that requires updating our prices. Just like every company, we do have introductory pricing options for new customers. However, we also offer promotional options to existing customers, or account reviews to ensure you are getting the best value for your services. Have you had an account review done recently?

 

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