Why won't you make a functional and reliable website for payment?

I've never been able to pay the first try when I visit your website.

For a billion dollar company, this is pathetic. Do you want your money or not?

Why is xfinity so dead set on making the lives of its customers more difficult?

Honestly don't understand, the incentive is there for you do make it easy to collect money.

It's a good thing you and Verizon agreed to not compete, and regulations discourage and hamper new companies in this industry. Otherwise, this company would fail.