Wifi

user_xfqpy9, Thank you for reaching out to Xfinity Support. I would be happy to assist you. Was the credit you were given applied to your account? If that is the case, then it has already been applied to the balance on your account. If you are unsure, we can take a look at your account and check for you. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

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• Press Enter to send your message