Visitor
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1 Message
Xfinity charged me for breaking the contract and refuses to credit me
Hi Xfinity Customers,
I recently was told that the Home Asso iation of where I live will not have service with Xfinity any longer. I was forced to break the contract. Xfinity charged me anyway for breaking the contract and refuses to credit me. How horrible is that no compassion for a loyal customer.
Ana Maria
Delray Beach, Florida
XfinityKei
Official Employee
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2K Messages
23 minutes ago
@user_5y303u Thanks for bringing your contract and bill concerns to our attention. Can you please direct message me your first and last name along with your full service address so that I can assist youmfurther.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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