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user_I_am_leaving
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Saturday, April 12th, 2025 12:20 AM

Xfinity has not provided me my refund after canceling my services [Edit]

Please pay me my refund [Edit: All Caps] of 182.45.

This is why I left Xfinity. [Edit: All Caps] The Service was terrible and no matter how many times I call they tell me the same story.
I want my refund! [Edit: All Caps]

[Edited: "Personal Information"]


I am going to BBB if this is not resolved soon

Question

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Updated 

9 days ago

 • Edited

19

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XfinityMartyR

Official Employee

 • 

2K Messages

9 days ago

 

user_I_am_leaving Thanks for reaching out! We would be more than happy to review your account, and check on the status of your refund. Please send us a direct message. 
 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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