Xfinity is not honoring military discount

I have purchased WiFi with the military discount offer for free tv now, which would make my bill $70. However, I am being charged the regular price for the free tv now option. It is suppose to be free for military. But as of now my account is still being charge $90+. I get an error every time I try to register my account with the military verification. I am convinced that link is non operable and Xfinity is not honoring what it is advertising for military. 

Thank you for letting me know @user_142cfu. I see that you are looking for the Xfinity discount for NOW TV. It looks like that has to be added after your military status is verified. I have an article with additional information linked here. Military Discount What error are you getting when you try to verify your military status? 

This is the error message I get every time:

“Something unexpected happened.

Try refreshing the page. If the problem persists, please check back later.”

after signing up with Xfinity I see that many military personnel also have been facing the same issues. Who can help? What is another point of contact to assist with implementing the discount? After today of no help then will need to cancel with Xfinity and go with a competitor who will honor the military discount. 

This is the error message I get: “Something unexpected happened.Try refreshing the page. If the problem persists, please check back later.” Who can help? What point of contact can assist in implementing the military discount. If no help today, I will instead choose a competitor who will honor their military discount offer. 

Do you have NOW Internet or Xfinity post paid internet @user_142cfu? This statement is listed in the support article my peer gave in an earlier response:

• NOW TV post-paid included for one year: To add NOW TV to your plan, visit xfinity.com/nowtv and log in with your Xfinity ID.
  • NOW TV post-paid requires Xfinity Internet (NOW Internet isn't eligible).
  • To access this exclusive NOW TV offer, the account needs to be verified as military. Allow up to 10 days after verification to access the offer.

If your internet service is post-paid we may need to submit a ticket to the NOW Team to assist in getting your military status verified. Addtional options include calling this number 1-833-231-6446 for addtional help with your military status. Last, have you attempted to verify your status on more than one device? I'm asking to eleminate the possiblility of equipment issues.