Xfinity is terrible

Can’t get a live rep no matter no matter how hard I try. Overcharged me by more than double my bill for a month. Complete joke of a company and a stain on Philadelphia.

Responses

EG

Expert

•

109.8K Messages

1 month ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityThomasD

Official Employee

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1.2K Messages

1 month ago

user_v738xw I appreciate you posting on our Forums and am sorry to hear that you are having trouble getting assistance. Our team is available to assist with billing questions and review promotional offers as well. Please send our team a direct message with your full name and address.

To send a Direct Message:

Ensure you are logged in

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.

0

U

user_rtmzuq

5 Messages

1 month ago

And Ca. They are charging me $100 for a problem that was their outdoor equipment. Just got my Dish yesterday. Good thing too cause my Internet has been out all morning. Getting that from Verizon today. Then I’m done with X forever!

0

user_v738xw

Xfinity is terrible

EG

XfinityThomasD

user_rtmzuq

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