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user_w4chd9
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Monday, July 27th, 2026 3:33 PM

Xfinity Mobile Bill

I would like to stop autopay for Xfinity Mobile Account for [Edited: "Personal Information"] and [Edited: "Personal Information"]. We have changed bank and will need to receive paper bill.

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5 days ago

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XfinityBenjaminM

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3.2K Messages

5 days ago

 

user_w4chd9 Hi there! Thank you for reaching out to us here on our Community Forum. Just so you're aware, Xfinity Mobile requires Auto Pay to be enabled. Here is a link that explains that in more detail: https://www.xfinity.com/support/articles/how-to-pay-xfinity-mobile-bill. What some of our customers do is they will make a one-time payment before the Auto Pay date, but the Auto Pay has to remain on the account. You can also use the link to update your saved payment information.

 

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