Visitor
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1 Message
xfinity pass / xfinity
Hi, I’m trying to purchase the $10 Xfinity NOW WiFi Pass, but it isn’t working. Every time I try to pay, I get the error “There was an issue loading the credit card form.” I’ve tried using different browsers (including Microsoft Edge), refreshing the page, restarting my phone, clearing my browser data, and trying again later, but nothing has worked. Can you please check if there’s an issue with my account or with the payment system and help me complete my purchase?


XfinityJosephA
Official Employee
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2.4K Messages
13 days ago
Hello, @user_lqjc0s all support for NOW products is handled by our chat team using the Xfinity Assistant. https://www.xfinity.com/xfinityassistant
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