Visitor
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1 Message
Xfinity Promotion Price Ended - Looking for Options
My 24-month Xfinity promotion price ended, and the bill has gone up by $40/month. I'm looking to discuss other options to reduce my rate before I cancel my subscription
Visitor
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1 Message
My 24-month Xfinity promotion price ended, and the bill has gone up by $40/month. I'm looking to discuss other options to reduce my rate before I cancel my subscription
XfinityQuemekia
Official Employee
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1.4K Messages
1 day ago
I completely understand wanting to keep your monthly expenses down, and I would be delighted to review our current offers to find a rate that fits your budget @user_h868r9. Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.
You can see how to send a direct message here, Direct Message Within The Forum.
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