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Saturday, October 19th, 2024 2:04 AM

Xfinity Support

Hi,

I was wondering, could I set up a payment plan for my outstanding balance?

Thanks

Official Employee

 • 

1.3K Messages

1 month ago

 

user_4o9g82 Good morning! We appreciate you taking the time to reach out to our Community Forums Team for payment options on your account. I'd be happy to go over the payment options. To begin, can you please send a Direct Message with your name, and service address? 
 
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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