U

Visitor

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1 Message

Wednesday, April 23rd, 2025 6:40 PM

Xfinity Support

My monthly bill increased by nearly 150% this month, my options are either to drastically reduce my speed to maintain the same monthly cost, or pay the new rate, neither of which are feasible. I’d like help understanding my options to lower my bill again before exploring other services.

Official Employee

 • 

1.8K Messages

8 hours ago

Hi there, @user_f2cdop ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to go over the options that we have available.. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

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 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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