Visitor
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1 Message
xfinity support
Hello,
I've had the same wifi plan for over two years at 35 dollars a month. Over summer I put it on pause for 2 months, which this would be my 2nd time doing it. The first time was last summer, I resumed the plan it was still 35 a month but for some reason this summer my bill when from 35 a month to 90 a month. With absolutely no change in wifi plans, it might have gotten even slower actually. Please someone help me figure it out, I am about to cancel my xfinity plan, I am not paying 90 dollars a month for a 35 a month service.
Thank you
EG
Expert
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113.8K Messages
17 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2K Messages
17 days ago
lukas_1 we can take a closer look at your subscription and review service options. Feel free to send us a direct message when you have a chance. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
(edited)
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