Hi there @user_x8xkfk, thanks for posting here today. Are you looking to add your spouse to the account as an authorized user or just have the their name added to the bill?
Perfect, thank you for the clarification. We can add that name to the bill to information on the account from here for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thank you for reaching out and for giving us the opportunity to help! If there is anything we can do for you going forward, please don't hesitate to let us know.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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117.4K Messages
8 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.3K Messages
8 days ago
Thanks, @EG!
Hi there @user_x8xkfk, thanks for posting here today. Are you looking to add your spouse to the account as an authorized user or just have the their name added to the bill?
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