Hey @user_yg5l4z, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting the X1 DVR features. Are you receiving a specific error code or message when attempting to play back the recording?
I cannot record anything on new ABC channel 446. Have reset box and that didn’t help. Message pops up sorry there was a problem with DVR playback. This started Aug 4 when the local ABC affiliate channel changed. Very frustrated. When will this issue be resolved?
user_a4fwfx Are you running into an error code of any kind as well or no?
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user_yg5l4z
Visitor
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5 Posts
8 months ago
I have restarted my box refreshed the signal been on with xfinity Experts for 2 hours, nothing has been resolved.
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XfinityDemitrius
Official Employee
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2.6K Posts
8 months ago
Hey @user_yg5l4z, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting the X1 DVR features. Are you receiving a specific error code or message when attempting to play back the recording?
0
0
user_a4fwfx
Visitor
•
1 Message
8 months ago
I cannot record anything on new ABC channel 446. Have reset box and that didn’t help. Message pops up sorry there was a problem with DVR playback. This started Aug 4 when the local ABC affiliate channel changed. Very frustrated. When will this issue be resolved?
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