Hi there! We completely understand why you’re asking, especially with ABC being such a popular channel.
At the moment, ABC programming isn’t available through Xfinity due to ongoing negotiations with E. W. Scripps Company.
They’ve declined our current offers and are requesting significantly higher rates, which would directly impact our customers’ monthly bills. Because of that, we haven’t been able to reach an agreement yet.
In the meantime, if you’re looking to continue watching ABC content, you may want to check out streaming options like Hulu + Live TV, YouTube TV, or fuboTV, which often carry ABC depending on your area.
We know this isn’t ideal, and we truly appreciate your patience while this is being worked through. If anything changes, we’ll be sure to keep everyone updated.
@XfinityAirelle I am quite upset about not having access to the local affiliate of ABC, WXYZ, here in the Detroit area. Really, if you think I believe that you, Comcast, are protecting us from unreasonable price increases demanded by Scripps, than you're pretty dumb. And I know you aren't. The media empire acquired through your acquisitions and the gleaming skyscraper(s) I see in Philadelphia make it abundantly clear that you're very successful at making big profits. And long-time subscribers like myself were probably the source of the big cashflow that enabled much of it. And this isn't the first time, you have entered into these kind of ridiculous contract disputes, claiming innocence. As I said, I don't believe you for a second. It seems you're trying almost purposefully to drive us to another service or to finally decide to "cut the cable" once and for all. What a fakakta mess you are expecting us to put up with.
@XfinityAirelle so we can all expect lower bills since we are not getting all the basic channels, right? With all the money your company makes, this is ridiculous. You should eat those extra costs and get those channels back!
@XfinityAirelle BUT, to have taken this action, in over 20 states and with multiple different Networks, without ANY FOREWARNING to your paying customers is UNACCEPTABLE, period! Comcast/Xfinity owes all customers in all markets that lost channels without forewarning a refund!
Cancel Xfinity and get YouTube tv. That's what we did. I've had it with this situation because it happened before and we have been the victims of this time and time again. See you Xfinity.
Good evening user_lhwt8e. Was there something that we could assist you with? I would be more than happy to help if you do have a concern.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAirelle
Official Employee
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3.2K Posts
3 days ago
Hi there! We completely understand why you’re asking, especially with ABC being such a popular channel.
At the moment, ABC programming isn’t available through Xfinity due to ongoing negotiations with E. W. Scripps Company.
They’ve declined our current offers and are requesting significantly higher rates, which would directly impact our customers’ monthly bills. Because of that, we haven’t been able to reach an agreement yet.
In the meantime, if you’re looking to continue watching ABC content, you may want to check out streaming options like Hulu + Live TV, YouTube TV, or fuboTV, which often carry ABC depending on your area.
We know this isn’t ideal, and we truly appreciate your patience while this is being worked through. If anything changes, we’ll be sure to keep everyone updated.
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user_01bm3g
Visitor
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3 Posts
3 days ago
Maybe you should change to those other platforms permanently & cancel xfinity!!!
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ctshep
Contributor
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22 Posts
2 days ago
are customers being credied for the lost channel. maybe need a lawsuit
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user_l0fene
Visitor
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2 Posts
6 hours ago
I watch ABC and WXYZ the most. If it’s not restored soon I will be changing carriers
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