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Jeffrey_T
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11 Messages

Saturday, October 26th, 2024 12:25 AM

Access to Paramount+ with Paramount+ with SHOWTIME?

Hello,

I have a plan that includes Paramount+ with Showtime:

X1 Premier Pro - Triple Play Includes Digital Preferred, Max, MGM+,Paramount+ with SHOWTIME, etc

When I try to access Paramount+ through the TV/box it asks me to login.  Thus my question, does the "Paramount+ with SHOWTIME" mean I get just that one channel (825) vs access to the actual Paramount+ streaming service?

Thanks

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4 hours ago

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XfinityJeniece

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2.4K Messages

26 days ago

Hey there, @Jeffrey_T, thanks for reaching out through Xfinity Forums regarding your Paramount+ with Showtime subscription. Paramount+ is a separate streaming app and is not included with Paramount+ with Showtime. Showtime recently changed its name to Paramount+with Showtime. This service will still provide you with all the awesome content you were getting with Showtime before just under the new name. If you are interested in the streaming platform Paramount+ you would need to enroll separately. Let us know if this helps or what additional questions you have.

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spcann

Visitor

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1 Message

Do you not think this is misleading? It's not Paramount+ at all, it's still just Showtime. Sure feels like it's time to rethink cable altogether when these packages make it sound like you are getting more than you really are.

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16 days ago

grouch92

Contributor

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56 Messages

I have this same question and don't understand the Xfinity reply.  It sounds like you're saying that my double play included subscription to "PARAMOUNT+ with Showtime" does NOT include Paramount+????  It's in the actual name of the subscription!!!!  This is the most blatant example of bait and switch I've ever seen.  Is it even legal for Xfinity to do this?

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12 days ago

XfinityAdrienne

Official Employee

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907 Messages

Hey there, grouch92! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize for the confusion, and we will certainly document the feedback on our end. 

 

Paramount + with Showtime is the content that used to be Showtime before the merger with some additional Paramount plus original programming such as Halo. The content that is available is located in the On Demand section on your X1 set-top box under the section titled Paramount + with Showtime. The content provider chooses the programming we're allowed to show under that branded name. 

 

Currently, we are not a TV partners that have access to Paramount + App without a subscription. Here is a list of TV providers who do currently access, you can check the list in the future to see if Xfinity is added. From experience, I've seen we do send out notifications when updates like these happen as well. 

https://www.paramountplus.com/partner

 

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10 days ago

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Jerry_J

Contributor

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27 Messages

4 hours ago

This is un-effing-believable!  I have been struggling with this for a week, and your phone techs do not even know about this!!!

This is fraud!

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