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nstaehling
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37 Messages

Thursday, May 28th, 2026 7:57 PM

Add 1254 option for Braves recording to SD and HD

If I do not check the recordings in advance it might default to recording a blacked-out channel like TBS.  Most other programs offer a channel # in addition to SD and HD for recording choices.

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8 days ago

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XfinityBenny

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8 days ago

@nstaehling Thanks for adding a post with your request and feedback. We appreciate it and your efforts to help improve the experience. 

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nstaehling

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@XfinityBenny​ 

Was I not public?  I am new.  The automatically recording of the Braves has been rocky when there are multiple choices in the Atlanta area.  I would like to go to channel 1254 if it is one of multiple possible channels.  Generally, TBS is chosen when listed and it is blacked out for me

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8 days ago

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XfinityBenny

Official Employee

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1.5K Messages

@nstaehling Yes, you made a public post. It was perfect, and we understand what you mean. Right now with the games having availability on different platforms, it's a good idea to do what you do in order to record only what you can see. With your feedback, we see what is needed to improve the customer viewing experience and appreciate your insights to make it better. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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8 days ago

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