ADD ON CHANNEL 1460

Hello @user_67aj5a, thank you for taking the time to leave a post. Sorry to hear that you are having issues making changes to your TV package. We would be glad to review your account and see what TV package includes that channel, and get it added for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.