wd0d's profile

Frequent Visitor

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9 Messages

Tuesday, December 17th, 2024 1:50 AM

Adding nfl redzone

I have tried for over 2 hours to find a way to add the nfl redzone to my xfinity plan. Should be simple. $9.95/month. Nothing seems to work, internet directs to phone, phone directs to text, text directs back to internet. If link actually does something, it just gets caught in an infinity loop, or get an oops error message. Look folks, this is not rocket science.

Official Employee

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1.8K Messages

1 month ago

Good evening @wd0d, and thank you for reaching out on our Community Forums, we appreciate it. Thank you for letting us know that you are having trouble adding NFL Redzone. To confirm, do you currently have XFINITY TV service? Are you subscribed to Popular TV or Ultimate TV service?

Frequent Visitor

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9 Messages

Problem solved. I live in a condo community with a bulk xfinity account. Needed to talk to live person to get the right "codes" inputted. Can't remember how I finally got to a real person, maybe an hour after the original post.

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