user_zocb4y Hi there! Thank you for reaching out to us here on our Community Forum. If you are still having issues with audio and video syncing, please try going to this link to see how to restart your X1 TV Box. If that doesn't resolve the issue, please let us know.
user_zocb4y From what you've noticed, is it only happening with the MLB Network?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_zocb4y Hmm, that sounds like there might be an issue with the network directly. We can send an Account Refresh over to you to see if that helps. If you'd like us to do that, please send a Direct Message with your full name and address.
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "Start a New Conversation" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityBenjaminM
Official Employee
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3.3K Messages
1 day ago
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user_zocb4y
Visitor
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5 Messages
1 day ago
Hard to believe I am the only one having this issue.
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