Bally Sports complaint

Totally Agree.  Been a customer way before Comcast was Comcast.  The thought is to give us an $8.00-$10.00 month credit!  Really...Come on Comcast...I've spoke to at least a hundred folks since the announcement of dropping Bally Sports.  Looks like you've stirred the pot and folks are bailing at the end of their contract....Dish-Spectrum-Hulu-Fubu.

If I had Comcast stock, I'd be bailing...it's going to get ugly!!

I just dropped Xfinity that I have had since 2007. Have been looking for a reason to get rid of their outrageous monthly cost. The Bally fiasco has gave me finally the push to do so . Fubo ( w/ Bally )  & T- mobile internet . Great price 4 both ! I am extremely happy . Bye bye Xfinity ...

What will you be paying for those services?  I have had Xfinity (Comcast) too since 2006 continuously, but also in prior years in another state. Their canned responses just infuriate us customers more.  Like I care about NBA, NHL, and MLB "national coverage" when I live in KC and have watched the Royals for 20 years.  They think that is some sort of consolation?! I digress, any information you can share would be great, Thanks

Way to go Comcast. I'll be switching to dish TV after 20 years. You [Edited: Inflammatory] us ALL off! Greedy [Edited: Inflammatory]

Hello user_wbsdgg, we certainly don't want to see you leave. Unfortunately, our programming agreement with DSG has expired. We have made a number of reasonable offers that DSG hasn't accepted. This means we no longer have the rights to carry their channels, including your local Bally Sports network. The loss of this channel will result in savings that we’ll pass along to you, and you’ll see an automatic credit in your bill in the coming weeks.

@XfinityMarcos​ I have been a customer since the early 1980s. I don't believe you when you say you have made a "number of reasonable offers."  If you wanted to make a deal with Bally/DSG, you could.  Hello, DirecTV. 

We are sorry to hear you feel this way, paisan1951. At this time, that is the most updated information. You can also visit us HERE for additional details on how our agreements work.

@XfinityMarcos​ I haven't seen any credits !!!!!! Been with Xfinity for 20 plus years and have already contacted direct tv. So tired of paying for package and losing channels in said package no credits nothing only bill going higher and higher. So far lost 3 channels and accomplished a higher bill less in package, what a win. God pray you lose customers to point your forced into bankruptcy. I have also filed complaint with Minnesota Attorney general.

Thank you for reaching out to us here @user_ofs83u. Between May 28 and June 7, customers will see an RSN fee credit applied to their bill for the loss of this channel from their lineup, along with an associated bill message. Additionally, customers will receive an email notifying them of this change today. 

Agree.  They care very little about their customers.  I have been a customer since 1980 and the cudtomer service continues to deteriorate. 

I have been customer since 89 also.  I was over at my brothers house two days ago and he was watching braves game he has switched to a streaming satelite service that has then on.  It was very easy he said to do just plug into your tv.  I told him i would give comcast until end of month and if not fixed i will be switching also as many people are doing.  I pay comcast like 300.00 a month and the service he got was cheaper also.  I will stay with them if braves come back on but if not they can count me as a former customer also.  

@XfinityAlfonso​ is Comcast/xfinity willing to credit my account the amount needed to take advantage of the FuboTV deal? I shouldn't have to pay an additional $90 just for regional sports. If I wanted to stream I could cancel the television programming from xfinity and only keep internet access. I would save around $150 montly. 

Thanks for your feedback! Also, thanks for reaching out about the loss of Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks. This programming is currently unavailable as our agreement with DSG has expired. Comcast pays programmers to bring our customers the entertainment, information, and sports they want. We work to negotiate fair terms in order to ensure the greatest value for customers given all the ways content can be accessed today. We’ve been flexible with DSG, who is in bankruptcy proceedings, but have been unable to reach an agreement that’s fair for our customers. We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, visit 
www.xfinity.com/howitworks.

Funny - Diamond Sports said they offered to continue to have Bally sports while continuing negotiations, but Xfinity didn't want that - it's corporate greed at its best.  You want to charge a separate fee to have Bally sports and they won't agree to that.  I like others are waiting another couple of weeks and then if nothing changes, have no choice but to leave Xfinity after 30 years.  It is a hassle to change providers, but once customers leave, they probably won't return.

@XfinityMartyR​  Not surprised with your boiler plate response. Please don't diminish my intelligence or anyone else's on this thread with your copy/paste responses that do nothing but reiterate the same excuses. You're only further aggravating your paying customers and pushing us to become clients of your competitors. Rather than responding in such a generic and non-caring manner, a better response would be that you've shared all of our feedback with the individuals at Xfinity that are making these decisions. 

Thanks - and please do not respond. I have reached my Xfinity tolerance level.

Hi @user_iorfg0,

We understand your frustration, and we will respect your feedback. We will continue to work with networks and partners to provided the best service for our customers. 

Thanks for reaching out about the loss of Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks. This programming is currently unavailable as our agreement with DSG has expired. Comcast pays programmers to bring our customers the entertainment, information, and sports they want. We work to negotiate fair terms in order to ensure the greatest value for customers given all the ways content can be accessed today. We’ve been flexible with DSG, who is in bankruptcy proceedings, but have been unable to reach an agreement that’s fair for our customers. We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, visit

www.xfinity.com/howitworks