@uscscott Thank you for reaching out today about your missing games on Big 10 Network. We currently don't have the rights to broadcast games airing on Big 10 Network for the following teams:
University of California Los Angeles (UCLA)
University of Oregon (U of O)
University of Washington (UW)
University of Southern California (USC)
Most of the games for these universities may be available on other channels, networks, or streaming platforms. We have not determined a time frame. Please look at your monthly bill for any messages and changes to your cable programming. We apologize for the inconvenience, and do appreciate your understanding.
@XfinityLinda I have the same question but your response didn't answer the question. Both BTN channels (403 & 1313) are in SD regardless of what team is playing. Why is channel 1313 not high definition?
@uscscott - Our team can help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityLinda
Official Employee
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1.4K Messages
3 months ago
@uscscott Thank you for reaching out today about your missing games on Big 10 Network. We currently don't have the rights to broadcast games airing on Big 10 Network for the following teams:
Most of the games for these universities may be available on other channels, networks, or streaming platforms. We have not determined a time frame. Please look at your monthly bill for any messages and changes to your cable programming. We apologize for the inconvenience, and do appreciate your understanding.
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