Hey there, @user_7ght1z! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the cable TV not working. Can you share with us any troubleshooting steps you have completed? Are you able to switch inputs on your TV and does it change to a different option? Have you attempted to swap out the HDMI cable for a new one? Please let us know.
XfinityAdrienne
Official Employee
•
2.1K Messages
1 month ago
Hey there, @user_7ght1z! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the cable TV not working. Can you share with us any troubleshooting steps you have completed? Are you able to switch inputs on your TV and does it change to a different option? Have you attempted to swap out the HDMI cable for a new one? Please let us know.
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