Came back to xfinity and was wondering how to put purchased movies back into xfinity purchases page

I left xfinity and now back. I purchased movies and they are in my app on my phone but would like to get them back on tv? Any help would be appreciated!

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XfinityJeffB

Official Employee

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385 Messages

10 days ago

Hello and welcome back user_0zsxyv, we appreciate you and your time. The easiest way is to log in to your prior account to retrieve your purchases. To get them added to your new account would require a ticket, which we are happy to get started for you.

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user_0zsxyv

Visitor

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20 Messages

@XfinityJeffB yes definitely! Thank you for taking the time to answer.

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9 days ago

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XfinityGabriel

Official Employee

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3.3K Messages

user_0zsxyv, No problem, it is our pleasure to help. That’s great to hear. Happy to help get this moving for you! 😀 In addition to helping with your previously purchased movies transferring over to your current account for viewing on your TV again to ensure everything is properly restored, we will also do an account review to ensure you have the best product and services that fulfill your household goals. How does this sound?

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9 days ago

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user_0zsxyv

Came back to xfinity and was wondering how to put purchased movies back into xfinity purchases page

XfinityJeffB

user_0zsxyv

XfinityGabriel

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