Catchy Comedy

Ok, sounds like time to cut the cable, and get what I want from the internet!

It is almost like Xfinity WANTS us to dump them. They keep cutting the channels I like the most and increasing fees. And sending me emails with useless info, not the info I really need.

I encourage everyone to contact the FCC about Xfinity's monopoly and price gouging.    They try to help mediate a solution but we need more complaints.  You can do it online.

This is ridculous.  We watch Catchy more than just about any other channel. For what we pay each month, Xfinity needs to do much better. And I agree that the government should get involved with them for having a monopoly and their price gauging.

Hi @user_gbqhlx, I understand that losing the convenient access to one of your favorite channels is very frustrating. I must say that we do live in a great age of technology, and most of the shows you desire are on free streaming platforms. I urge you to try to take advantage of your Xfinity voice remote, and speak into it shows that you enjoy most. You would be surprised just how many services you have access to within the X1 box.

There are many factors at play here, but you can always share your desire for a channel by sharing your feedback on our Xfinity Feedback Form.

I have the same issue with Catchy TV. It says “This channel is no longer available”. I still get H&I and Court TV. 

I Agree.....I am so aggravated!  It is one of my favorite channels that I watch all the time. SO do we get a discount for taking away this channel that we all pay for ?

If they have taken something OUT of the package that we pay for I WANT a discount xfinity !

With no notice or moving it to another channel. May I Love Lucy and Sanford and Son gone??? Oh no.

@user_n2onw1​ 

The exact same thing happened to me.  I hope they at least gave you the $25 credit that I received.  

@1225​   You are lucky you could view your statement. I have tried over and over and I get the same error message 
Their website is so junky.

It took like 10 minutes for my statement to load so their site is pretty bad for everyone. 

@1225​  Amen to that! Mine wouldn't load at all. They won't send you a paper bill but make their online bill inaccessible. Guess the FTC needs to know this.
Their whole website is garbage. If they can't make a workable website how can they provide cable, internet and cell service???

@user_pc13d4​  The poor customer service folks are across the ocean and I can't even understand them. It's pointless to call. And they have not been trained in the changes that are made locally at all.

And when I call about service outage they claim I'm the only one and an area 5 miles wide is out as well. They do not know what is going on. But they want to sell you something.

Same here, my wife always watched this channel for I Love Lucy. We pay way too much for cable tv

Hello @user_txovqh If you haven't tried it yet we do recommend trying to search I Love Lucy using your voice remote. There may be another channel in your lineup that airs their episodes or they could also be available for free through our OnDemand. 

@user_4lp695​ Thank you for letting me know this.  I will definitely give it a try.  Your right, I do like the way they show things in numerical order. Thanks again for your help.

Hi there @user_4lp695. Thank you so much for the feedback. We will pass this down. We are always looking for ways on how to make our service for user friendly. If you have any service question or concerns do not hesitate to reach out back to us.

@DPic1​ can you tell me how you do that? I’ve never used an antenna before. I tried call Xfinity to complain about losing Catchy and could never get a live person 

I definitely understand how upsetting it can be to lose a beloved channel user_mtep3j, and we do our best to keep our channel lineups as diverse as possible while keeping customer favorites! For all the latest information on channel lineup changes that may be upcoming for your area, please visit xfinity.com/programmingchanges.

Multiple people have already made it clear that we want these channels back ASAP! It's a free local subchannel. How much could it possibly cost to keep it, especially given the insane amounts of money Comcast charges us every month? The local broadcast fee alone is $25 a month. Then, $12 per box despite the hardware being glitchy and outdated. The one thing that kept many people paying for Comcast was that you get everything, including locals, subchannels, and regional sports, in one place. Now that's gone. You kept our local sports away from us here in Detroit and several other cities for months last summer and only brought them back on a much more expensive tier and now you're taking away cheap local channels while raising prices by more than $15 a month every year.

@XfinityRaul​  IT's clear that you eliminated the WJBK-TV one off channels, such as Cathy Comedy, H&I and Fox Weather. So knowing Xfinity too well, I assume that means that You didn't want to pay some cost of retaining them. In that case it won't matter if we all waste our time complaining because Xfinity doesn't care about anything but making more money and controlling all of the program providers.

I contacted the office of the Comcast/Xfinity CEO, and a representative said that they are in negotiations with the owner of the station that broadcasts Catchy Comedy and Heroes & Icons and “hope to reach a resolution that benefits our customers.”  I suggest that customers keep expressing how much they miss those channels and maybe they will return.  I don’t have the statistics, but I would guess that a good percentage of Xfinity customers are retired seniors like myself who still faithfully watch the old shows that we grew up with and don’t want to go through the hassle of trying to find them on streaming platforms.  

@user_rcbvjv We're sorry to hear about your experience, and we'll gladly take another look to see what package would benefit you most. Please post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.

Bring back Catchy Comedy!!!!!