Catchy tv

seems this channel is blacked out tonight. I tried it on both of my TVs. Anyone else experiencing this

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Gee6

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1 Message

1 month ago

Yes. Tuned to channel to watch Cheers and got the blue screen of death.

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U

user_ybezt3

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2 Messages

@Gee6 I wonder what’s going on. I just tried again. Black screen. Nothing.

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1 month ago

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Hey there, @user_ybezt3, thanks for reaching out through Xfinity Forums regarding your channel issues. We would be happy to help with troubleshooting. Are you still having issues with the channel? Are you getting any error messages or codes?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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XfinityQuemekia

Official Employee

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1K Messages

Sorry to hear about the trouble you've experienced @Gee6! I'd hate to be ready to watch my favorite show, only to get the blue screen! Is this issue still occurring?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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user_2vjuh8

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1 Message

1 month ago

Yes, I lost the channel last night on both tvs

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XfinityEricB

Official Employee

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3.2K Messages

user_2vjuh8 Are you getting just a solid color screen when you try to watch the channel, or is there a message of any kind when you go to it?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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Channels and Programming

user_ybezt3

Catchy tv

Gee6

user_ybezt3

XfinityJeniece

XfinityQuemekia

user_2vjuh8

XfinityEricB

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