Hello, and thank you for joining us here on the Xfinity Forums, user_wy1ns7! The Paramount+ app is available to Xfinity X1, Xumo Stream Box, and Xfinity Flex customers who sign up for a Paramount+ subscription. To Sign into the Paramount+ app: 1) Press the xfinity button on your remote. 2) Go to the Apps menu on the X1, Xumo Stream Box, or Flex Home screen and select Paramount+. Note: You can also say “Paramount+” into your Xfinity Voice Remote to open the app. 3) When you access the app for the first time, you’ll need to select Sign In 4) You can sign in using one of the methods displayed: On my TV or On the Web
After you’ve signed into your Paramount+ account on a desktop or mobile device, you’ll see a confirmation screen on your TV and will be able to view content on your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box. I hope this information helps!
Hello, I am finding it impossible to log into Paramount+ after purchasing Showtime w/Paramount+. I noticed on the Paramount+ sign in page, "Comcast" and "Xfinity" are not options. Why is that?
If you choose On the Web, you’ll be given a specific Paramount+ website to visit and an activation code.
Visit the Paramount+ website on a desktop or mobile device and enter your activation code. Once entered, you’ll be able to sign in with your existing Paramount+ account.
After you’ve signed into your Paramount+ account on a desktop or mobile device, you’ll see a confirmation screen on your TV and will be able to view content on your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
None of your suggestions work unless you BUY a separate subscription to Paramount +, access IS NOT INCLUDED in the scam "Showtime w/Pararmount+". You should make that clear instead of dodging the direct question. You need to change the advertising that Showtime & Paramount+ are a package deal when the Paramount+ app is not included in this scam offer.
user_wy1ns7
Visitor
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6 Messages
2 months ago
Why is your Customer Service so horrible?
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XfinityThomasA
Official Employee
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2.5K Messages
1 month ago
Hello, and thank you for joining us here on the Xfinity Forums, user_wy1ns7! The Paramount+ app is available to Xfinity X1, Xumo Stream Box, and Xfinity Flex customers who sign up for a Paramount+ subscription. To Sign into the Paramount+ app:
1) Press the xfinity button on your remote.
2) Go to the Apps menu on the X1, Xumo Stream Box, or Flex Home screen and select Paramount+.
Note: You can also say “Paramount+” into your Xfinity Voice Remote to open the app.
3) When you access the app for the first time, you’ll need to select Sign In
4) You can sign in using one of the methods displayed: On my TV or On the Web
After you’ve signed into your Paramount+ account on a desktop or mobile device, you’ll see a confirmation screen on your TV and will be able to view content on your X1 TV Box, Xumo Stream Box, or Flex streaming TV Box. I hope this information helps!
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user_wy1ns7
Visitor
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6 Messages
1 month ago
Also, the codes given on screen are Invalid. I sure hope this is not an Xfinity scam?
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