@sriv94 These folks live in Chicago and want to watch their local sports. They shouldnt have to "ask" for a local sports channel. If anything it shows incompetence on Comcasts part for not being transparent with their customers on the real reason why CHSN is not on Comcast yet. Ill just say it here. You want CHSN to be on the premium tier AND you want to charge another obnoxious Regional Sports Fee on top of it. Sounds crazy since the channel is FREE to those with a antenna, and live locally. I get a local broadcast fee might need to be upped since everyone wants their buck, but you refuse to put a channel on a basic, or mid level tier. That's just wrong.
user_23oz30 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
@XfinityVictor This is such a generic response. These folks live in Chicago and want to watch their local sports. They shouldnt have to "ask" for a local sports channel. If anything it shows incompetence on Comcasts part for not being transparent with their customers on the real reason why CHSN is not on Comcast yet. Ill just say it here. You want CHSN to be on the premium tier AND you want to charge another obnoxious Regional Sports Fee on top of it. Sounds crazy since the channel is FREE to those with a antenna, and live locally. I get a local broadcast fee might need to be upped since everyone wants their buck, but you refuse to put a channel on a basic, or mid level tier. That's just wrong.
These folks live in Chicago and want to watch their local sports. They shouldnt have to "ask" for a local sports channel. If anything it shows incompetence on Comcasts part for not being transparent with their customers on the real reason why CHSN is not on Comcast yet. Ill just say it here. You want CHSN to be on the premium tier AND you want to charge another obnoxious Regional Sports Fee on top of it. Sounds crazy since the channel is FREE to those with a antenna, and live locally. I get a local broadcast fee might need to be upped since everyone wants their buck, but you refuse to put a channel on a basic, or mid level tier. That's just wrong.
It is a bad joke. Comcast completely fails in customer service-- failing to reach out to customers to explain the lack of local sports coverage that by the way they are charging us for. More incompetent (lack-of) leadership.
sriv94
Contributor
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97 Messages
2 months ago
When either Xfinity or CHSN caves. I wouldn’t hold my breath.
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XfinityVictor
Official Employee
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889 Messages
1 month ago
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mkflyers2k
Contributor
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40 Messages
1 month ago
These folks live in Chicago and want to watch their local sports. They shouldnt have to "ask" for a local sports channel. If anything it shows incompetence on Comcasts part for not being transparent with their customers on the real reason why CHSN is not on Comcast yet. Ill just say it here. You want CHSN to be on the premium tier AND you want to charge another obnoxious Regional Sports Fee on top of it. Sounds crazy since the channel is FREE to those with a antenna, and live locally. I get a local broadcast fee might need to be upped since everyone wants their buck, but you refuse to put a channel on a basic, or mid level tier. That's just wrong.
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user_74ac80
Visitor
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1 Message
27 days ago
It is a bad joke. Comcast completely fails in customer service-- failing to reach out to customers to explain the lack of local sports coverage that by the way they are charging us for. More incompetent (lack-of) leadership.
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