U

Visitor

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5 Messages

Friday, February 21st, 2025 5:30 PM

Comcast Xfinity Scranton [Edit: Netiquette, all caps] needs access to the Gotham Sports app

It is CRAZY that we have to keep going through this stuff every year! Well it's baseball season again and Comcast Xfinity is once again behind on access to another app.

I'm about to full on cancel my xfinity and just buy a subscription to MLB, this is USELESS. Why do we pay for these channels but cannot access them? It was FINE last year and nothing else changed but the app name. 

If this isn't fixed in a week I'm out forever. 

Cable has been AWFUL lately anyway. It's 40% ads. All I want to do is watch baseball.

1 Message

2 months ago

Same in NJ. I am keeping cable- every last bit to watch LIVE sports. This is crazy!!

1 Message

2 months ago

Same in CT...tired of paying extra for things I've already paid for

Official Employee

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2.3K Messages

2 months ago

Hi user_33edde, with the baseball season coming up, I totally get where you're coming from. I'm a big D-Backs fan out here in the west, so I would be reaching out for support if I were in your shoes. Let's get on the same page and work from there. Are you having issues logging in to the app you mentioned, or are you unable to view a particular channel? If it's a specific channel, can you please advise which one and if there are any error messages/codes on your screen? 

 

Visitor

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1 Message

This shows how clueless Xfinity is. The OP clearly stated that we do not have access to the Gotham Sports app to stream Yankees games while not at home. Get that issue fixed and get Xfinity on the same page with every other provider in our area. 

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