Complaint about xfinity not fulfilling their agreement

I am very upset xfinity took away one of my 50 channels as agreed upon in my plan. Without notice to ight at 730 pm they cancelled WXYZ Detroit ch 231 formerly ABC. Someone needs to contact me in regards to their breach in my plan agreement

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user_ksbl40

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1 Message

17 days ago

Please return wxyz abc channel 7 to detroit channel lineup. So disappointed to have lost the channel. I tried an indoor antenna and it didn't work.

Please negotiate a settlement.

Thank you.

Jan B

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XfinityJustinM

Official Employee

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691 Messages

Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

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15 days ago

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Channels and Programming

user_l4qjxj

Complaint about xfinity not fulfilling their agreement

user_ksbl40

XfinityJustinM

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