Visitor
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1 Message
customer service number
Hi,
My name is [Edited: "Personal Information"] and I cannot get logged in no matter how hard I try. I try to reset my password and get a code on my mobile and immediately put it in and ALAS it does not work!!!!!
What is going ON????
I want to approve adding Netflix and Hulu to my TV, as these are both included with the promo I just signed up for........but cannot get that done.
XfinityJeff
Official Employee
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744 Messages
1 hour ago
Greetings @user_2tm8sa, and thanks for posting your issue to the Xfinity forums, I hope that you are having a good weekend so far. I am sorry to hear about the issues you are having with the website, I know how important it is to be able to take advantage of those services that are included in your plan. You have come to the right place for assistance. Have you tried clearing the cache/cookies, or using a private browser window?
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