Visitor
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1 Message
Customer service
Who in the world schedules the same commercial to play consecutively on these specialized program specific channels offered on Xfinity Comcast cable …. the SAME exact commercial CONSISTENTLY repeats up to six times in a row… day after day . it’s obnoxious and provides a very poor customer experience. People hate commercials to begin with and Comcast is making it 10x worse . Not sure if this is a strategic intent to attempt to sell the product (((FANATICS betting platform)) via repeat exposure or if it’s a glitch or just lazy . It’s baffling and intolerable. Example in somerset county channel 4018 -ABC 20/20
XfinityJustinM
Official Employee
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689 Messages
8 days ago
Hi @user_3v9zxs, I certainly understand your frustration here. Those repeated commercials can make you feel like you're living through groundhog day. With that being said, Xfinity does not control the content that is displayed on the networks. This is determined by the networks themselves, and your suggestion would go further by providing feedback to those particular networks.
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