Visitor
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2 Messages
Discovery Channel not appearing on Channel 48 at YOTEL Boston hotel
Earlier in August 2026, I stayed at the YOTEL Boston hotel in Massachusetts. I wanted to see Shark Week on the Discovery Channel. The Discovery Channel was assigned to the hotel TV's Channel 48, but nothing appeared on the screen, just a dark image. I also could not locate the History Channel. When I informed the hotel about the problem, I was informed Comcast Xfinity was the provider and that the hotel would reach out to the company to resolve the issue. However, during my entire stay, the Discovery Channel remained blank on Channel 48. Comcast Xfinity, please assist the hotel in reestablishing the Discovery Channel service. Thanks.
Accepted Solution
XfinityAdrienne
Official Employee
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2.2K Messages
19 hours ago
Good Morning, @user_a97h1i! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the channels not working while staying in the hotel, it certainly is not what we want to hear. We would need to work directly with the Hotel account manager to further troubleshoot the signal concerns, and it does sound like they were going to work on reaching out to troubleshoot with us to ensure the channels are available. Please let us know if you have any other questions/concerns, we are happy to help!
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