New Poster
•
6 Messages
Duplicate channels on last watch list
When i view the last watched list, there are now 2 channels 627 and 2 channels 638.
Please tell me why all of a sudden tonight there are duplicates
New Poster
•
6 Messages
When i view the last watched list, there are now 2 channels 627 and 2 channels 638.
Please tell me why all of a sudden tonight there are duplicates
XfinityDemitrius
Official Employee
•
1.4K Messages
26 days ago
Hey @ally-keet_01, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Video service and our Xfinity X1 Last 9 feature. I would be more than happy to offer my assistance looking into this further for you.
Could you please provide some additional detail regarding the duplicate channel listing within the Last 9 menu? Are you seeing duplicate channels of 627 and 628 which is taking up 4 total slots of the 9 available listings?
We hope to hear from you soon so we can tackle this together.
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