ESPN glicthing and pixelting

For the past month that I have I've had issues with the ESPN glitching and fix loving all other channels are fine. I have all the step multiple times unplugging plugging back in resetting and nothing seems to work it eventually will fix itself but that is not the point. I should not have to go through the steps every time I want to watch espn. Anybody else have any issue?

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XfinityChristy

Official Employee

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2.9K Messages

13 days ago

user_41wa7o Thank you for reaching out through our Xfinity Community Forums. I can understand how frustrating that must be, especially when ESPN is the only channel affected and you've already gone through the troubleshooting steps multiple times.

I'd like to take a closer look at your account and equipment to see what's causing the issue. Please send me a direct message with your full name and service address, and I'll review everything on my end to see how I can help.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "Start new conversation" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

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• Press Enter to send your message

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user_41wa7o

ESPN glicthing and pixelting

XfinityChristy

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