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BrotherHawk
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Regular Visitor

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21 Messages

Friday, March 20th, 2026 5:49 PM

ESPN Unlimited - Unable to Activate

During the past few weeks I've attempted to activate the new ESPN Unlimited offer by Xfinity. I've tried different browsers (Chrome and Edge). Nothing works. No activation. Looking for a Mods assistance please.

Thanks for your time!

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2 days ago

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user_c6754e

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5 Messages

18 days ago

I can't get it to activate either. Little or no help from Xfinity or Disney. This happens every time Xfinity "offers any new things, it doesn't work.

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XfinityKei

Official Employee

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2.3K Messages

16 days ago

@BrotherHawk Thanks for reaching out to our team for help. Can you tell us more about what happens when you try to activate?

How are you activating this an offer; Through the Xfinity rewards site or an your email?

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BrotherHawk

Regular Visitor

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21 Messages

Thank for your reply. After days of trying different methods. I was finally able to activate the offer via the xfinity app.

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15 days ago

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XfinityJorge

Official Employee

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2.9K Messages

Awesome, we are happy to hear that you were able to use our app to get that set up. Our app is a great resource and I hope you continue to use it. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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15 days ago

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user_lsaz7f

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I have the same problem.  I have received several emails over the past month telling me I need to activate espn unlimited.  When I click on the provided icon I either get "something went wrong we are sorry please try again later"  or, more recently an espn logo with an hour glass within it which does nothing.   I have had at least three (very long) sessions with a live agent and despite being sent links which do not help and being told to try again in 24 hours I still have the problem.  Can you please explain how to rectify once and for all. Thanks.

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4 days ago

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XfinityThomasD

Official Employee

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1.7K Messages

 

user_lsaz7f Where in the following steps do you receive an error?

Steps to Activate:

  1. Navigate to Xfinity Subscription Hub (http://Xfinity.com/yoursubscriptions) 
  2. Click Activate next to or under the ESPN logo
  3. A popup will appear, alerting you that you are leaving the Xfinity website to activate ESPN Unlimited
  4. Click Activate ESPN Unlimited
  5. You will be directed to the ESPN activation flow on ESPN.com
  6. Click Agree & Activate
  7. You will be prompted to enter an email address and password
  8. Visit the ESPN app to start streaming

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 days ago

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