user_bm4112's profile

Visitor

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6 Messages

Tuesday, October 28th, 2025

FanDuel Broadcast Issues

Like last season, the FanDuel Memphis Grizzlies broadcasts are pixelating, freezing, blurring, etc due to poor signal quality.  This got corrected during the 24-25 season but is back this season.  

It is not my equipment or my setup.  Same problem as last year between FanDuel and Xfinity. 

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Visitor

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1 Message

8 days ago

Also happens with Nashville Predators games.  Cannot watch the games at all!  No issues with equipment or my xfinity package.  When will this be fixed?  

Official Employee

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2.2K Messages

6 days ago

Thank you for visiting our official Xfinity Forums community support page @user_bm4112.

 

With the intermittent issues you're receiving with the Xfinity Video services, are you experiencing issues with only Live TV or also other services such as applications, OnDemand, and streaming? Do you experience any slowness with button presses on the remote to correspond on the television? 
 
Some great things to check for issues like this are the following: 
 
-> Check the coax cable going to the back of your set-top box to ensure there's a tight connection. Loose connections can cause signal loss or introduce noise into the line.
 
-> Check the connections of the coax cable to any splitters within your home. Like at the back of your box, loose connections here can cause signal loss or introduce noise into the line.
 
-> Check the coax cable to ensure it is in good quality such as no hard bends, kinks, bite marks, or cuts that could interfere with signal reaching the set-top box.
 
Please give these items a check and let us know if anything happened to be loose, not connected properly, or if you had to fix the cable line.

Visitor

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6 Messages

It’s not my equipment but rather the signal feed between xfinity and FanDuel.  Having said that, it has been better the last 2 Grizzlies broadcasts.  I assume they recognized the issue came back and corrected it. 

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