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user_u0jqhm
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Thursday, March 20th, 2025 8:55 PM

Gotham Sports App

Xfinity customers do not have access to YES Network content through the Gotham Sports app, despite every other company offering that access to content that we would now have to pay for twice. This message was posted on the Gotham Sports site in reference:

Attention YES viewers subscribed through Comcast Xfinity. We offer all of our partner cable providers access to our platform but unfortunately Comcast Xfinity has chosen not to make their service available on the Gotham Sports App. Please contact Comcast Xfinity to voice your concerns and let them know you want to be able to access the content you are paying for through their service on the Gotham Sports app.

This problem has to be fixed. Fans -- keep speaking up. Be a problem.

Question

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Updated 

4 days ago

652

7

Accepted Solution

user_4aqhlm

1 Message

26 days ago

This is going to

make me cancel my comcast and find YES streaming elsewhere

2

XfinityPeterH

Official Employee

 • 

1.8K Messages

 

user_4aqhlm We appreciate your feedback and would be sad to see you leave. Please let us know if you are wanting to close your account. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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24 days ago

0

user_59545b

Visitor

 • 

2 Messages

Pretty smug answer to this request. Just gives it's loyal customers [Edited: "Language"]

(edited)

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4 days ago

0

XfinityBrianH

Official Employee

 • 

1.3K Messages

1 month ago

 

user_u0jqhm Thank you for reaching out to us here to provide you feedback regarding the Yes Network content. Xfinity is always looking for way we can improve our customers entertainment experience.

 

3

0

user_o1bnzl

1 Message

This is a terrible and tone deaf response.

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1 month ago

user_u0jqhm

5 Messages

@XfinityBrianH​ what does that mean exactly? 

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1 month ago

XfinityGabriel

Official Employee

 • 

2.2K Messages

 

user_u0jqhm, Great question. Our content teams are constantly working to bring you the best and widest variety of programming possible. In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, apps, or even channels. We’re always evaluating what we offer as our customer’s needs change, so this content may become available in the future. We always want to hear from our customers to improve our services, so I recommend leaving your feedback here. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

0

user_plajeb

1 Message

25 days ago

Get the Gotham sports app. I should be able to watch the Yankees wherever I am. That’s why I pay the exorbitant xfinity cable bill 

0

user_62m1yx

1 Message

23 days ago

I am glad to see xfinity resolved the dispute with YES, when is your company going to provide their loyal customers with years of being with you the ability to access the Gotham app with out paying more as was the case with the YES app. Most other services already offer this free to their customers. I feel we pay a lot for your service, access should be available. Don’t make me choice another provider over this, which I was forced to research when I though I would loose the Yes network. I do have other options!! 

3

XfinityFrank

Official Employee

 • 

1.3K Messages

Hi there, @user_62m1yx! Thanks for your feedback, we will certainly pass it along! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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21 days ago

0

user_3g8szm

1 Message

Your company is the worst. Will be switching shortly. They are running

fiber optic cable in my area as we speak for better internet. I will switch because of no Gotham sports app

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18 days ago

0

b2oleary

Visitor

 • 

1 Message

The only reason Xfinity is still in business is because fiber isn't available in their coverage area. Xfinity customers should be credited for not being able to access content that was previously available via the YES app.  You alguys and Dolan need to kiss and make up already or expect to lose more customers.

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13 days ago

0

user_3mjutl

1 Message

9 days ago

what is the reasoning behind not providing access to YES through the gotham app?

Is it because of the dispute between comcast and the YES network?  Absolutely childish.

I'd rather give my money to a provider that does business on the up and up.

1

0

XfinityJon

Official Employee

 • 

40 Messages

Good afternoon user_3mjutl! We do regularly evaluate our channel lineups and content as our customer's needs change and work to compare the channels with customers request. I will certainly pass the feedback along. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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7 days ago

0

user_x3c27x

1 Message

8 days ago

I have been very patient. There is no logical reason why I cannot use xfinity to sign into the Gotham Sports app. Xfinity needs to get this done or they will be done (at least with me and my colleagues)

0

user_fpgesi

3 Messages

5 days ago

Just put my boat in the water. Had the screens wired so I can watch the Yankees when I’m out fishing. Cost me $1k. [Edited: "Language"], we were headed out this AM and saw I had to pay for Gotham. When will this be resolved?

(edited)

1

0

user_fpgesi

3 Messages

I also paid $3k for an outdoor TV so I can watch in the pool on the weekends. Who do I send my bill for the boat and the TV

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5 days ago

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