user_cwcwwy You've reached the perfect place to get help with TV errors. My team will stick with you here until you confirm your Xfinity channels are working properly. What troubleshooting steps have you tried so far? Here are some great steps to try:
Check the coaxial cable at both sides to make sure it's nice and snug.
Unplug the HDMI cable at both sides and plug it back in. Perform a System Refresh: https://www.xfinity.com/support/articles/x1-system-refresh.
user_ljbdrw
10 Messages
27 days ago
I think Xfinity changes a whole bunch of channels to a different tier to make us pay more. I was not notified of this change. Were you?
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XfinityEmilyB
Official Employee
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3.2K Messages
25 days ago
Check the coaxial cable at both sides to make sure it's nice and snug.
Perform a System Refresh: https://www.xfinity.com/support/articles/x1-system-refresh.
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