Having trouble adding channel

Hello, @user_hpwiwz thank you for reaching out over Xfinity Forums. You've contacted the right place for support, as I can help with updating the More Sports and Entertainment to the account if you're still needing assistance with this request. I'm a huge football fan, so I have split screen Red Zone and broadcast games going every Sunday and completely understand wanting to get that added with the week just starting. 

Please let me know if you still need help getting the package added, I look forward to hearing back from you.