Joe_S Thank you for taking time out of your day to let us know that the program guide for Sopranos reruns aren't showing up properly. Are you able to give me specific examples?
@XfinityEmilyB It was the active guide a few days ago when they ran a series marathon. The "Season one Episode one" appeared several times in the listings. Didn't make sense.
I saw a particular episode was supposed to be airing but when I selected it, it was a different episode on at that time.
Whoever provides or enters the program guide information really needs to do better.
@Joe_S, thank you for providing those additional details. I can certainly understand how frustrating and confusing it would be to select an episode based on the guide only to find that a completely different episode is actually airing. We appreciate you bringing the inaccurate program guide information to our attention and sharing your feedback. Are you still noticing inaccurate information in the program guide today?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
We certainly appreciate you bringing this to our attention, @Joe_S! We will document the feedback on our end, and please let us know if you have any other questions/concerns, we are happy to help!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityEmilyB
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